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Main Office Germany
phone: +49 2102 935 0
Fax: +49 2102 935-111
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Technical Service

Technical Service by M&C. Foundation in Germany. Extended world-wide.

 


Our Technical Service
M&C has always offered a wide range of market-driven and customer-focused consulting and support services for many different applications and industries, carried out exclusively by long serving and experienced M&C staff.

• Worldwide service network provided by subsidiaries or representatives.
• National and international field service
• Cost-effective, prompt and reliable
• Proficient, experienced and highly skilled
• For all products and systems manufactured by M&C
• For more complex challenges and industrial applications

Test our service and let us know about your challenges. We are ready to deliver our best solutions. That’s guaranteed.

Pre-sales advice
We will support you with detailed and professional advice on all of our products. For tailor-made systems, we will help you define and choose the right components regarding your measurement tasks. We will additionally consider the requirements of your process operating environment.


• Advice and support in product selection
• Planning of gas analysis systems
• Development and engineering of system solutions and their installation location
• Comprehensive project and customer documentation
• Scheduling and logistics for installation and commissioning

After-sales support
It is important for us that our service includes comprehensive support for our customers, not only before, but continuing after purchase. These are the M&C services at a glance:

• Installation of M&C products and systems.
• Factory and site acceptance
• Commissioning, functional tests and inspection of systems
• Maintenance of products and systems delivered by M&C

Operation and maintenance training for our products and systems will always be tailor-made for our customers; practical and also site-specific.

Other services
We complete our service offering with the following additional functions:

• Trouble-shooting and corrective action on-site
• Technical support by phone
• Practical advice in case of operationally difficult environments
• Recommendations for spare parts stocking
• If necessary, factory repairs
• Replacement loan exchange units during factory repair at M&C

If you have any other special requests, please just let us know. We are sure that we are able to offer you a bespoke solution.

M&C-Embracing Challenge




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