Our Technical Service
M&C has always offered a wide range of market-driven and customer-focused consulting and support services for many different applications and industries, carried out exclusively by long serving and experienced M&C staff.
• Worldwide service network provided by subsidiaries or representatives.
• National and international field service
• Cost-effective, prompt and reliable
• Proficient, experienced and highly skilled
• For all products and systems manufactured by M&C
• For more complex challenges and industrial applications
Test our service and let us know about your challenges. We are ready to deliver our best solutions. That’s guaranteed.
We will support you with detailed and professional advice on all of our products. For tailor-made systems, we will help you define and choose the right components regarding your measurement tasks. We will additionally consider the requirements of your process operating environment.
• Advice and support in product selection
• Planning of gas analysis systems
• Development and engineering of system solutions and their installation location
• Comprehensive project and customer documentation
• Scheduling and logistics for installation and commissioning
It is important for us that our service includes comprehensive support for our customers, not only before, but continuing after purchase. These are the M&C services at a glance:
• Installation of M&C products and systems.
• Factory and site acceptance
• Commissioning, functional tests and inspection of systems
• Maintenance of products and systems delivered by M&C
Operation and maintenance training for our products and systems will always be tailor-made for our customers; practical and also site-specific.
We complete our service offering with the following additional functions:
• Trouble-shooting and corrective action on-site
• Technical support by phone
• Practical advice in case of operationally difficult environments
• Recommendations for spare parts stocking
• If necessary, factory repairs
• Replacement loan exchange units during factory repair at M&C
If you have any other special requests, please just let us know. We are sure that we are able to offer you a bespoke solution.