Activities due to COVID-19

28.08.2020

Current Situation at M&C

Our top priority is to protect the health not only of our own employees, but also that of our contact partners outside the M&C Company Group and its branches to the greatest extent possible. We also want to ensure that M&C maintains its operational capability and continues to be available.

The protective measures of the "first hour", such as distinctive home office phases or dividing the workforce into groups in the production area, have been replaced with measures that are more in line with the requirements of politics, administration and occupational health services, etc. in the course of the recent relaxation of regulations. Important keywords are social distancing regulations, touch avoidance (e.g. no handshakes), the use of mouth/nose masks, good room ventilation, etc.

Accompanying measures continue to include restrictive visiting regulations for M&C Group locations as well as limited travel activities of our sales representatives and service specialists. We have therefore developed and implemented alternatives as long as the hazardous situation continues.

Further elements of the comprehensive protection concept are reporting obligations for illnesses in the vicinity of employees and particularly extensive hygiene regulations/enhanced cleaning of buildings and other reasonable measures recommended by relevant medical and administrative authorities. These include, for example, stringent special rules for minimized internal meetings and working groups.

We hope that this comprehensive safety package will provide a good contribution to achieving effective protection for the M&C team and all our contact partners.

Deliveries to Customer Companies

In addition to the health and social systems, the economic systems of almost all countries of the world are increasingly affected to a greater or lesser extent by the effects of the corona virus. Disturbed operational processes, but also impaired logistics chains with delivery disruptions are the direct consequences of the current virus spread.

We still observe occasionally that e.g. consignments have been returned, that less air cargo capacities are available or that large transport companies cannot always give us binding delivery dates, especially for deliveries abroad.

Today we would like to inform you that M&C adheres to its principal commitment to consider the basic supply of our customer companies as a priority and to dispatch M&C products as soon as possible after production has been completed. Therefore, we will also carry out deliveries regardless of any specific delivery date that may have been agreed to. We believe that this decision is in the interest of all customers of the M&C Group and will return to our usual delivery reliability when the logistics chains prove to be reliable again.

The measures will be revoked if the overall situation allows this with certainty. We wish all our customers, market partners, service providers and other reference groups - as well as our employees of course - good overall health and above all an infection-free period for the next months. In the interest of everybody, we hope that there will be no second Corona wave.

Further Topics of Interest

Fairs & Events

M&C participates in numerous trade fairs every year. Get an overview now of the events where you can meet us this year.

Our Brand

Here you can find everything about the M&C brand and our values.

Return of Products

You would like to have one of our devices serviced or repaired? We would be pleased to inform you about the return procedure and your contact person.